On Veterans Day we honor the men and women who have served our country. But have you ever wondered what to say to a veteran on Veteran’s Day besides “thank you for your service”?

In this video, Albert Hernandez, a branch manager for United Rentals and a former Marine, weighs in with his thoughts, including the kinds of questions he welcomes — and the kinds he’d rather strangers not pose.

Hint: Ask for a story. Just not a gory one.